What do we offer?
Our wide range of services can help you and your business with the best outsourcing solutions designed locally and internationally. From customer service to contact center processes, we handle and finish every task with the utmost quality that we can provide to uplift your business.
Whether for retail or wholesale, banks, technology (hardware and software) based companies, telecommunications, logistics, education or arts and craft, we’ve done it one way or the other and we always strive for excellence.
Here’s what we can do to help you.
EMAIL & CHAT SUPPORT
We can act as the back office support to answer and respond to your customers’ queries. Whether it may be a question, feedback, or complaint from a customer, we can definitely handle that for you and resolve it right away with the help of our tenured agents.
ECOMMERCE SUPPORT
Receiving and answering a high volume of messages coming from your customers in an eCommerce platform can be quite tedious.That is why our manpower can do the job for you with a consistent and high quality customer service that your business and customers can get.
INBOUND & OUTBOUND CONTACT CENTER PROCESSES
Handling inbound and outbound calls is not an easy job. With us, we have trained agents who can manage this kind of calls with customers and clients. We can operate inbound calls such as customer service, order taking, and answering services, as well as outbound calls such as telemarketing, surveys, and lead qualifying.
PEARSON TEST OF ENGLISH
Our comprehensive review services provide clients with expert guidance and tailored practice to excel in the Pearson Test of English - Academic. Through personalized assessments, targeted skill-building exercises, and simulated exam experiences, we equip individuals with the confidence and proficiency needed to succeed. Our proven approach ensures that clients are fully prepared to tackle every aspect of the test, from language fluency to test-taking strategies.
SEAT LEASING
We can help expand your team and management with our wide and available facilities in our office. In that way, we can still keep the operations of your business going without worrying about the initial cost of investing on new equipment and offices.
DATA ENTRY & CLEANSING
If multiple inputs are required for your business, you can count on us to take care of it for you. Unnecessary data in your database can be managed by us as well, leaving you focused on what you need to prioritize.
VIRTUAL ASSISTANT SERVICES
We have agents who are able to perform assigned tasks and accomplish them with minimal supervision. We also have individuals on our team who offer specialized and personalized services to their clients.
WHY CHOOSE US?
UNIQUE
MANPOWER
We standout as a unique hub consisting mainly of UPLB students and alumni who can adjust and measure up to any client’s expectations.
STRONG
MANAGEMENT
We have assembled a team of seasoned leaders who utilize their respective expertise in meeting and exceeding the company goals.
COMPETITIVE
COST
We offer our clients highly competitive cost without compromising the quality of our services.
FLEXIBLE
WORKSPACE
Our office can be restructured depending on what certain accounts require at a given time.